Last updated: 8 August 2026
This policy explains what personal information Troy Peptides collects through troypeptides.com, why we collect it, and what choices you have.
Information we collect
Information you give us. When you place an order we collect your name, email address, billing and shipping address, phone number if you provide one, and the contents of your order. Payment card details are entered directly with our payment processor and are never stored on our servers.
Information you send us. If you contact us or request a certificate of analysis we collect the message, your email address and any order details you include.
Information collected automatically. Like most websites we collect standard log data such as IP address, browser type, pages viewed and referring page, and we use cookies for site functionality such as keeping items in your cart, and for analytics.
How we use it
We use your information to process and ship orders, provide certificates of analysis and customer support, prevent fraud and misuse, meet our legal and record-keeping obligations, and, where you have asked to hear from us, to send product and restock updates. You can unsubscribe from marketing email at any time using the link in any message.
Who we share it with
We share information only with the service providers needed to run the store: our payment processor, our shipping carriers and fulfilment partners, our website host, and our email and analytics providers. These parties may only use the information to provide their service to us. We do not sell your personal information. We may disclose information where required by law or to protect our legal rights.
Cookies
Cookies are used to keep your cart and session working and to understand how the site is used. You can block or delete cookies in your browser settings, though some parts of the store may not function correctly if you do.
Data retention
Order and transaction records are kept for as long as required for accounting, tax and legal purposes. Marketing contact details are kept until you unsubscribe.
Security
The site is served over HTTPS and access to order data is restricted to authorised personnel. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop using it for marketing. Depending on where you live you may have additional rights under laws such as the California Consumer Privacy Act or the GDPR. To make a request, contact us through our Contact page.
Children
This site is not intended for anyone under 21 and we do not knowingly collect information from minors.
Changes
We will post any changes to this policy on this page with an updated date.
Contact
Privacy questions, including requests to access or delete your data, can be sent through our Contact page. We respond to every request within 30 days.